Delivery DetailsDelivery is FREE On Orders over €45 Once we receive your order, your SHOOBEES will be posted by An Post (standard delivery) the next working day. It usually takes 2-5 days once they are posted if you are in Ireland. For our customers outside of Ireland, it can take from 4-10 working days.
Returns & Exchange Policy
Here at SHOOBEES, customer care is paramount. We are happy to exchange or refund your purchase of SHOOBEES Baby Shoes (excluding the postage) if you wish. Please email us at firstname.lastname@example.org to advise us of your return/exchange and we will provide the return address. Please post back the shoes unworn (apart from trying on for size of course) and in the original packaging within 14 days of purchase in condition for resale.
Naturally if the error was on our behalf, you will be fully refunded including postage.
Re-posting of exchanged shoes will be chargable to the customer – €1.99 per pair FLAT RATE, and a PAYPAL invoice will be issued prior to shipping.
However, if this was our error, we will cover the cost of postage.
You will be responsible for the item or items until they reach us. We cannot be held responsible for the non-arrival of returned goods. Your statutory rights are not affected.
Please note that Shoobees Ltd. is not liable for customs charges that you may incur upon purchasing our products. If you are located outside the EU, then please check your local customs guidelines for purchasing products overseas. Our products ship from the Republic of Ireland.
Any questions on this whatsoever please don’t hesitate to email email@example.com