What information do you collect?
When you order a product, make requests and register to receive materials we collect your ‘Personal Data’. This identifies you or can be used to identify or contact you and may include the following:
- Email address
- Home and mobile telephone number
- Birth date and billing address (Such information is only collected from you if you voluntarily submit it to us).
Your credit card details are not seen by us and processed by our secure service provider.
What do you use the data for?
We will process any Personal Data you provide to us for the following purposes:
- To provide you with the goods or services you have ordered.
- To contact you, if required, in connection with your order or to respond to any communications you might send to us.
- To send you SHOOBEES newsletters or event alerts, website changes or other information that may be of interest to you.
- To ask for feedback with regard to our website and its products in order to help us to work towards improving our customers shopping experience.
Your credit/debit card details are processed by our secure service provider. We do not see your card details, the secure service provider does not see the personal information input by the customer. All payment information details are deleted from our servers when the payment has been processed.
Like most websites, we gather statistical and non-personal data from our customers like information on how many visitors visited our site, how long they stayed and what pages were most popular etc. This data comprises information that cannot be used to identify or contact you, such as demographic information regarding, for example, user IP address, browser types and other anonymous statistical data involving the use of our website. This information is only used to monitor your usage of the website and for us, as a company, to better our understanding of the market to adapt and improve our service for our customers in the future.
At any time you may request that we modify or discontinue use of your information by contacting us at email@example.com.